Reserve Bank of India (RBI) has issued guidelines for prevention of financial frauds perpetrated using voice calls and SMS. How shall Regulated Entities (REs) prevent financial frauds perpetrated using voice calls and SMS? Regulated Entities (REs) shall – Utilize the Mobile Number Revocation List (MNRL) available on the Digital Intelligence Platform (DIP) developed by Department of Telecommunications (DoT), Ministry of Communications, Government of India to monitor and clean their customer database. REs shall also develop Standard Operating Procedures (SOP) incorporating the required action to be taken including, inter alia, updating the registered mobile number after due verification; enhanced monitoring of accounts linked to these revoked mobile numbers for preventing the linked accounts from being operated as Money Mules and / or being involved in cyber frauds, etc. Provide the verified details of their customer care numbers to DIP for enabling DoT to publish them on the “Sanchar Sa...