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Interoperable Card-less Cash Withdrawal (ICCW) at ATMs

We have been withdrawing cash at ATMs using our debit and credit cards. Now, there is an option for card-less cash withdrawals at ATMs.

What is interoperable Card-less Cash Withdrawal (ICCW) at ATMs?

The customers, who are live on Unified Payments Interface (UPI), can now withdraw cash from any participating banks’ ATMs (enabled for ICCW) without using their cards.

How are ICCW transactions offered?

The ICCW transactions using UPI for authorisation has been implemented by National Payments Corporation of India (NPCI).

Banks and White Label ATM Operators (WLAO) are required to offer ICCW transactions at their ATMs using UPI for customer authorisation. The settlement of the transactions would be through National Financial Switch (NFS) / ATM networks. 

What other guidelines are applicable to ICCW transactions?

  • The on-us / off-us ICCW transactions shall be processed without levy of any charges other than those prescribed under the circular on Interchange Fee and Customer Charges.
  • Withdrawal limits for ICCW transactions shall be in-line with the limits for regular on-us / off-us ATM withdrawals. 
  • All other instructions related to Harmonisation of Turn Around Time (TAT) and customer compensation for failed transactions shall be applicable.


References

National Payments Corporation of India. (2022, June 17). 'Enablement of Interoperable Card-less Cash Withdrawal (ICCW) transactions on NFS ATM Network using Unified Payments Interface (UPI) for authorisation'. Retrieved from https://www.npci.org.in/PDF/npci/upi/circular/2022/UPI-OC-150-Enablement-of-Interoperable-Card-less-Cash-withdrawal-ICCW-transactions-on-NFS-ATM-Network-using-unified-Payment-Interface-UPI-for-authorization.pdf

Reserve Bank of India. (2022, May 19). 'Interoperable Card-less Cash Withdrawal (ICCW) at ATMs'. Retrieved from https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=12321&Mode=0


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